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1. Transfer your booking to other available same-year dates Because the Eco Park is breathtaking in all seasons! 2. Transfer your reservation to friends or family
In either case we will issue a credit voucher worth 100% the value of your rental accommodation.
There will be no refunds if: • The total # of new nights is less than the original booking • The new dates are less expensive than the original • There will be less persons / pets / etc.
However, these options are only possible if the requests are submitted using our form at least 72 hours before booking while a 2 week notice is required for holidays and special events.
- 02
Complete payments are processed immediately upon reservation. •The payment is not-refundable. •The payment is non-creditable unless the guest submits their Reservation Change Request Form at least 72 hours before 12:01 am of the booked arrival day for regular stays and 2 weeks for Holidays (Civic Holiday, Canada Day, Labour Day, Perseid Showers (Aug 8-16)
•If a guest submits their Reservation Change Request Form outside the required frame: we regret to inform you that no credits or transfers will be given as we will be unable to re-book your campsite with such short notice.
•No refunds or credits are issued for early departures for any reason.
•No partial refunds or credits of non-refundable deposits are issued for changes in reservations that result in a lower overall cost.
•No refunds or credits are issued due to guests being asked to leave after failing to adhere to the policies of the Eco Park.
•Group Bookings are non-refundable and non-transferable.
- 03
In order to best serve our guests and allow us to keep the Eco Park operational, we have instituted a policy related to cancellations during Covid conditions. Guests may provide shorter than usual notice to change your dates, or transfer your reservation to friends/family. Changes can be made 72 Hours before 12:01 AM (00:01) of your scheduled arrival date. Here’s a handy calculator to figure out what day that is: https://tinyurl.com/72hrsMEP
- 04
Should you need to make changes to your booking our staff are happy to help! Little and big changes can be requested with this form:
https://www.manitoulinecopark.com/change
- 05
All guest-initiated modifications to an existing reservation will be processed with payment of the $10 administrative fee per request/per reservation.
Requests can be made here:
- 06
✪ This is a family campground: dogs must be friendly, well-mannered ✪ On leash at all times (even on trails) - leash may be 6 ft maximum and non-retractable, please ✪ Please BYO compostable bags and dispose of responsibly ✪ Dogs must be with their humans at all times ✪ Written proof of up-to-date rabies inoculation signed and dated by a veterinarian must be produced for any dog if requested by staff ✪ No female dogs in heat allowed
✪ No guest companion dogs are allowed in tipis, yurts, the office, store, or community buildings, the mini putt course, or pool area. ✪ Companion Dogs ✪
Companion dogs and Emotional Support Animal dogs are welcome. They may access the Forest Campground, Dark Sky Preserve Campground, Astronomy events, and colour-coded hiking trails. ✪ Companion dogs incur a $5/night fee (on the Add Extra Options page while checking out) ✪ Companion dogs may stay in bunkies and cabins with an additional Dog Deposit (also on the Add Extra Options page). ✪ Service Dogs ✪ Welcome in ALL facilities and at all events. Per Ontario law, please bring the prescription letter from your medical professional. Service dogs stay free.
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Manitoulin Eco Park is a family-oriented space.
As such, any consumption of alcohol, tobacco, and cannabis must be confined to the outdoors at your individual rental site. All such items must be disposed of properly, either rinsed and placed in the appropriate recycle bins, or put out in designated receptacles.
Consumption of alcohol, tobacco, or cannabis is not allowed inside tipis, cabins, or any other structures.
Consumption of alcohol, tobacco, or cannabis is not allowed in any common outdoor or indoor spaces.
All Astronomy and other Special Events are alcohol, tobacco, and cannabis-free.