Change & Cancellation Policy

Complete payments are processed immediately upon reservation.

  • The payment is not-refundable. 

  • The payment is non-creditable unless the guest submits their Reservation Change Request Form at least 72 hours before 12:01 am of the booked arrival day. 

  • If a guest submits their Reservation Change Request Form within the 72 hour time frame: we regret to inform you that no credits or transfers will be given as we will be unable to rebook your campsite with such short notice.

  • No refunds or credits are issued for early departures for any reason.

  • No partial refunds or credits of non-refundable deposits are issued for changes in reservations that result in a lower overall cost.

  • No refunds or credits are issued due to guests being asked to leave after failing to adhere to the policies of Manitoulin Eco Park.

  • Group Bookings are non-refundable and non-transferable.

Admin Fees for Changes
All guest-initiated modifications to an existing reservation will be processed with payment of the $10 administrative fee per request/per reservation.

Deadline for Changing a Reservation
In order to best serve our guests and allow us to keep the Eco Park operational, we have instituted a policy related to cancellations during Covid conditions. Guests may provide shorter than usual notice to change your dates, or transfer your reservation to friends/family. 

Changes can be made 72 Hours before 12:01 AM (00:01) of your scheduled arrival date.

Reservation Change Request Form
Should you need to make changes to your booking our staff are happy to help. Our change/cancellation form is here:
https://www.manitoulinecopark.com/change


Cancellation Options
1. Transfer your booking to other available same-year dates 
Because the Eco Park is breathtaking in all seasons!

When filling out the change form, let us know your new preferred arrival/departure dates. 
We will invoice for the difference if:
• The total # of new nights exceeds your original booking
• The new booking falls on a more expensive dates
• The new booking includes additional persons / pets / etc

There will be no refunds if:
• The total # of new nights is less than the original booking
• The new dates are less expensive than the original
• There will be less persons / pets / etc.


2. Transfer your reservation to friends or family
We will invoice for the difference to your reservation taker if:
• They add extra nights
• They add pets, or more persons than are included in the original cost